Helplines


In an emergency dial 000

 

Police Assistance Line on 131 444 for non-emergencies

 

Sexual assault/family violence Hotline 1 800 RESPECT– Open 24 hours to support people impacted by sexual assault,

 

Domestic or family violence and abuse 1 800 737 732

 

Kidshelpline.com.au –phone, chat or email   1800 55 1800

 

Mental Health emergencies in adults – Mercy Mental Health Triage: 1300 657 259

 

Mental Health emergencies in children – Royal Children’s Hospital Telephone 1800 44 55 11
(Free call) Monday to Friday, 9am-5pm or 9345 5522

 

Nurse-on-Call – 1300 60 60 24.

 

Health Advicewww.betterhealth.vic.gov.au

 

Parenting issues –  Parentline 13 22 89

 

Personal  crises –  Lifeline 13 11 14

 

Suicide Helpline – 1300 651 251

 

Legal Aid Advice Line –  9269 0120

 

Mens Help Line – 1 300 789 978

 

Family separation –  Relationships  Australia 1 800 737 732

 

Financial counselling – Anglicare Yarraville 9296 1234

 

Grief counselling – on going support and groups 9265 2100

 

Housing – Unison 112-122 Victoria Street, Seddon, Vic. 3011
Free Call: 1800 825 955

 

 

External services and resources that can support staff, students and families include:

  • Safe Steps (1800 015 188) – provides 24-hour statewide family violence support
  • 1800 RESPECT (1800 737 732) – provides 24-hour sexual assault and family violence information, counselling and support
  • The Orange Door – supports families experiencing family violence and families who need extra support with the care of children
  • Kids Helpline (1800 551 800) – provides 24-hour counselling for young people aged 5 to 25
  • What’s OK At Home? – a website for children and young people aged 10 to 17
  • headspace – provides access to counselling services for Victorian government secondary school students.

Support for members of diverse communities includes:

  • Djirra (1800 105 303) – offers phone and face-to-face legal, emotional and cultural support from 9 am to 5 pm, Monday to Friday, for Aboriginal people experiencing family violence
  • InTouch Multicultural Centre Against Family Violence (1800 755 988) – offers specialist family violence support from 9 am to 5 pm, Monday to Friday, for migrant and refugee women
  • Rainbow Door (1800 729 367) – free service by text, phone and email from 10 am to 5 pm daily, for LGBTIQA+ people and allies
  • No to Violence (1300 766 491) – works with and helps men who use family violence
  • WIRE (Women’s Information and Referral Exchange) (1300 134 130) – free support, referrals and information by phone, web chat and email, from 9 am to 5 pm, Monday to Friday, for all Victorian women, non-binary and gender-diverse people.

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